Shopify Automation Community
Community for e-commerce sellers to share advice about managing inventory and automating your Shopify store
Recent Questions
What service can I use to create a discount for my Shopify store?
I run a retail store on Shopify and I want to launch a referral program with some kind of loyalty reward system for my customers. Asked 2 years ago
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1.4k
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Can I send a refund voucher to handle customer complaints?
Hi all, I just recently started operating my Shopify store, and I have already had my first few rounds of customer complaints. I hAsked 2 years ago
1
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1k
Views
What do I say to be proactive if customers have shipment issues?
Hi, I am reviewing the process for my e-commerce store and I am going through the customer satisfaction practices I have in placAsked a year ago
1
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2.1k
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Can I enable omnichannel support to help clients connect with me?
Dealing with customer complaints and resolving their issues in a timely and satisfactory manner is a bit of a challenge for me. EsAsked 2 years ago
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1.2k
Views
Can I send clients gift card refunds instead of money?
I have in the past opted to refund clients via a money-back refund. I have realized that this is not good for business and my compAsked 2 years ago
1
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1.5k
Views
Should I offer to send my client a partial refund for complaints?
Hey there, I am having trouble with managing customer complaints on my Shopify store. I am not sure how I can compensate for inconAsked 2 years ago
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999
Views
Can I set a custom automated discount that applies to specific items?
I have been meaning to create discounts on select items for my customers as a way to promote more sales. I am more interested in cAsked 2 years ago
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1.1k
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Can I set auto discounts for large bulk orders on Shopify?
There are multiple discount classes that are available, and I think setting lower prices when customers make bulk orders would suiAsked 2 years ago
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883
Views
Can I save abandoned carts with an auto-discount email?
Half the time, customers will add items to their carts in my Shopify store, and they will leave them there without checking out. IAsked 2 years ago
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1.8k
Views
How do I politely follow up on the status of an order via email?
I run a Shopify store, and I’m still a bit new to this whole e-commerce thing, so converting customers is a bit challenging. My paAsked 2 years ago
1
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1.5k
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