How to Manage Pre-Orders for Multiple Shopify Stores to Sell More
Learn how to effectively manage pre-orders across multiple Shopify stores to boost sales and improve inventory management.
Updated December 10, 2024.

Managing pre-orders across multiple Shopify stores can be challenging, but with the right strategies in place, businesses can ensure a smooth and efficient process.
From building strong supplier partnerships to leveraging social proof and clear communication, each element plays a key role in meeting customer expectations and maintaining effective inventory management. In this blog, we’ll explore best practices to help you tackle the challenges and successfully manage pre-orders.
» Take charge of your Shopify store with e-commerce automation
What is a Pre-Order?
A pre-order lets customers purchase items not yet available or out of stock, securing future delivery. It boosts cash flow, gauges demand, and reduces overstock risks. In sectors like fashion and beauty, pre-orders create excitement and exclusivity, while improving inventory management.
Tips for Managing Pre-Orders Effectively
- Inventory syncing: Keeping your inventory synced across all Shopify stores is super important. Using tools like Egnition's Multi-Store Sync Power makes it easy to track stock in real-time so you’re not accidentally overselling or disappointing customers.
- Customer communication: When doing pre-sales, make sure to be upfront about shipping timelines, delays, or changes. Use pre-order messaging on your product pages and automated email updates so customers stay in the loop and know exactly when to expect their order.
- Automation: Automating order tagging, inventory updates, and notifications is a lifesaver when you’re juggling multiple stores. It keeps everything running smoothly as you grow without adding more manual work.
- Inventory prediction: Pre-orders are a goldmine for understanding customer preferences. Track trends to figure out which products deserve a bigger marketing push or extra stock. This avoids running out or overstocking.
» Inventory management is just the first step. Here are some other tips to improve your Shopify store
4 Challenges of Managing Pre-Orders Across Multiple Shopify Stores
- Logistics: Coordinating shipments across various storefronts can become chaotic, especially with misaligned fulfillment timelines. Pre-order apps for Shopify can simplify the process and help you prevent delays or shipping errors.
- Inventory mismatches: Outdated inventory updates can lead to overselling, frustrating customers with canceled orders. Multi-store sync apps ensure accurate stock levels across all your stores.
- Customer experience: Pre-order customers expect regular updates. Automating notifications through tools like Omnisend keeps communication clear and customers satisfied.
- Tracking performance by store: Identifying which store or region drives the most pre-orders can be challenging. Centralized reporting helps you focus marketing efforts effectively.
» Here are the best ways to automate pots-purchase emails in Shopify
Strategy 1: Use a Shopify pre-order out-of-stock App
Managing inventory across multiple stores can result in stock mismatches or overselling which is a big no-no. A sync tool like Egnition's Multi-Store Sync Power ensures real-time updates for accurate stock levels, avoiding overselling and keeping customers happy. It also reduces manual updates, which saves time and prevents errors.
Essential Steps:
Install a sync app like Egnition on your test store.
Configure inventory syncing settings (e.g., thresholds for out-of-stock items).
Test the setup to ensure accuracy.
Monitor performance and resolve sync errors promptly.
Deploy Egnition across all your Shopify stores.
Short-Term Results
- In the short term, you'll see improved inventory accuracy, fewer canceled orders, and time saved on manual updates.
Long-Term Results
- In the long-term, you’ll see higher customer satisfaction, better forecasting, and operational scalability across stores.
Strategy 2: Automate Pre-Order Notifications
Customers often feel left in the dark about pre-order timelines. Automated notifications (email or SMS) can keep them updated about shipping dates, delays, or status changes. This transparency builds trust and reduces the burden on customer support teams.
Essential Steps:
- Use Shopify apps to set up automated email flows and segments.
- Write engaging, clear messages with accurate timelines.
- Test your workflows to ensure everything works properly.
- Monitor metrics like open rates and customer responses to tweak messaging.
Short-Term Results
- In the short-term, you’ll get less customer inquiries about pre-order status and faster response times.
Long-Term Results
- Over the long-term, you’ll likely see improved brand loyalty and higher repeat purchase rates thanks to better communication.
» Want to improve your Shopify notifications even further? Learn how to mute, disable, and customize Shopify email notifications
Strategy 3: Analyze Pre-Order Demand with AI Tools
Predicting pre-order demand helps businesses avoid production bottlenecks or overstock. AI-driven tools analyze sales trends to optimize inventory decisions, ensuring supply matches demand effectively.
Essential Steps:
Install an AI-enabled analytics tool with demand forecasting features.
Connect it to your Shopify store(s).
Use forecasts to inform production, marketing, and pre-order timelines.
Regularly review and adjust forecasts as new data rolls in.
» Learn how to forecast sales for a new product on Shopify
Short-Term Results
- You will be able to make smarter inventory decisions and fewer delays in production.
Long-Term Results
- You will benefit from an optimized supply chain, higher profit margins, and reduced waste.
Example: A beauty brand was able to scale their operations and improve cash flow and reduce stock out with AI enabled technology.
» Understand how to automate inventory management in Shopify
Strategy 4: Offer Clear Communication in Pre-Order Processes
Clear communication ensures customers understand when to expect their orders, reducing frustration and building trust. Transparency about timelines also helps avoid customer service overload.
Essential Steps:
Use tools within Shopify to display pre-order messaging on product pages (e.g., "Ships in 4-6 weeks").
Send automated email updates at key stages of production (order confirmed, production started, shipping).
Integrate visuals, like Buttercream Clothing’s process graphic, to show the steps from order to delivery, building trust.
Test messaging with a small batch of orders and refine based on feedback.
Short-Term Results
- You will get reduced customer inquiries about shipping timelines and improved trust.
Long-Term Results
- You will see enhanced customer loyalty and repeat purchases due to the positive shopping experience.
» Need more help? Check out the fastest way to set up pre-orders in Shopify
Best Practices for Pre-Order Partnerships
- Leverage social proof: Encourage early customers to share reviews or unboxing moments on Instagram or TikTok. Authentic endorsements build trust and create excitement around your pre-order products.
- Ensure transparency: Clearly communicate pre-order policies, including shipping timelines, refund options, and potential delays. Being upfront fosters trust and minimizes misunderstandings.
- Expand to social platforms: Use Shopify integrations with Instagram and TikTok to enable direct purchases from posts, meeting customers where they spend their time.
Achieving Pre-Order Success
Building strong supplier relationships is crucial for managing pre-orders, especially across multiple Shopify stores. Clear communication, flexible terms, and backup suppliers help prevent delays. Leveraging social proof, being transparent with customers, and using social platforms for engagement also play key roles. By addressing challenges like logistics and inventory syncing, you can create a smooth pre-order experience that meets both supplier and customer expectations, helping to keep customers coming back.
» Take a look at the EGNITION Shopify app store to learn more about other automation tools