How to Add Checkout Disclaimers to Your Shopify Store

Implementing checkout disclaimers on your Shopify store is one of the easiest ways to maintain transparency and trust in your brand. Here's the easiest way to add them.

Elijah Adebayo - Writer for Egnition
By Elijah Adebayo
Joel Taylor
Edited by Joel Taylor

Updated October 25, 2023.

Shopify store owner sitting at a desk in front of a computer in his home office while adding checkout disclaimers to his store

Checkout-related issues during online shopping account for roughly 69% of abandoned carts. As a Shopify store owner, you understand that ensuring clarity for your customers isn't just about providing product details. Knowing how to craft and integrate a checkout disclaimer into your Shopify store is crucial for transparency, trust, and legal protection.

In this guide, we'll walk you through the process of adding a checkout disclaimer to your Shopify store with ease and explore tools like Simple Sample Data to enhance your development efforts.

» Need to add popups to your store? See how to add popups on Shopify

1. How to create and add a checkout disclaimer

Start by crafting a concise disclaimer message that communicates essential policies and information to your customers.

For instance, a store selling perishable goods might use: Items delivered within 72 hours. Check expiry dates upon receipt.

Meanwhile, a store with a strict return policy might state: All sales are final. Please review order details before confirming payment.

Let's navigate this process in the Shopify admin dashboard:

  • From your Shopify admin, navigate to Settings > Policies.
  • Screenshot showing Shopify's Policies tab
    
  • Scroll to the Policies section.
  • Input your disclaimer content into the Terms of Service and Refund Policy text boxes.
  • Screenshot of Shopify's Terms of service policy section
    
  • Click Save to ensure your entered details are stored.
  • To see how it looks live, click on the eye icon to preview your online store.
  • Creating and Adding a Checkout Disclaimer
    

2. How to customize your disclaimer's appearance

For those comfortable with coding, using HTML or CSS within the code section allows for deeper customization. You can adjust the font size, style, and even add a border or background color to make the disclaimer pop.

Here's a real-world example template of a disclaimer for an online store selling handmade artisanal products, as seen in the former section:

<p><span style="color: #008000; background-color: #fff2a8; font-weight: bold;">[DISCLAIMER]: </span><span style="color: #008000; background-color: #fff2a8; font-weight: bold; font-style: italic;">Please note that all our products are handmade by skilled artisans. As a result, each item is unique and may exhibit slight variations in color, texture, or design from the product images shown on our website. These variations are natural characteristics of handmade products and add to their charm, ensuring you receive a one-of-a-kind piece.</span></p>

Customizing Disclaimer Appearance


3. How to test and review the disclaimer

It's important to test and review the disclaimer from a customer's perspective once you've added it. Consider adding a product to the cart and proceeding to checkout to test your disclaimer's visibility and functionality. Additionally, take the time to review the content, ensuring it aligns perfectly with your store's policies. If you have any concerns about its legal validity, don't hesitate to seek advice from a legal professional.

Enhancing Development With Egnition's Simple Sample Data

Egnition's Simple Sample Data app is a valuable asset for Shopify developers, streamlining the process of generating sample data. With this tool, you can efficiently create realistic test scenarios without the need for time-consuming manual data entry or external imports. The app enables you to install it, select the specific data you require, and swiftly generate it for your development needs.

This sample data serves as a powerful resource to thoroughly test your store's functionality, design, and performance. What sets it apart is that it's completely free for development stores, making it a cost-effective addition to your toolkit. Given the importance of efficient development tools for Shopify developers, Simple Sample Data emerges as a key solution, simplifying your work and ultimately enhancing your productivity.

» Read more about the simple sample data app through this in-depth review.

Simple Sample Data Shopify App_Banner

Simple Sample Data



Checkout Confidence: Boosting Trust and Compliance in Your Shopify Store

Checkout disclaimers clarify store policies, product information, or other vital details that a shopper should be aware of before making a purchase. Legally, they can protect businesses from disputes, and from a shopper's perspective, they instill trust by ensuring transparency. As you refine your store, implement these disclaimers and explore tools like Simple Sample Data.

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