5 Benefits of Shopify Back-In-Stock Emails (+ Examples)

Back-in-stock emails serve as an invitation for customers to revisit your site, thereby boosting traffic to your Shopify store.

By Ioannis Athanasiou
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Edited by Nelsy Mtsweni
Joel Taylor
Fact-check by Joel Taylor

Published June 25, 2024.

A close-up of a person's hand holding a smartphone with a graphic of an email notification hovering above it

Back-in-stock emails are crucial for e-commerce as they keep customers informed about product availability, demonstrating that their interest is valued. This practice not only fosters customer loyalty but also boosts sales.

For Shopify store owners, notifying your customers when items are back in stock is an effective strategy for maintaining customer engagement and supporting store growth.

» Want to try back-in-stock alerts? Here's how to set up Shopify back-in-stock notifications


EGNITION infographic showing the benefits of Shopify back-in-stock emails



1. Increasing Sales

Back-in-stock email notifications are essential to the expansion of your Shopify store because they help reduce the number of customers you can potentially lose due to product unavailability. When your customers receive back-in-stock emails, they're more likely to return to your store and make their purchases.

One of the most common questions Shopify store owners ask is, “How do I get customers to come back to my Shopify site?” Back-in-stock emails are a powerful tool for boosting sales by encouraging your customers to return and buy once items are available again. They create urgency and highlight product demand, helping you restock effectively to meet customer interest and enhance sales.

Example

Sending back-in-stock emails to my customers proved fruitful for my own Shopify store. After notifying my customers about the availability of a well-liked product that was previously out of stock, I noticed an instant spike in sales as a result. This demonstrated strong demand for the product, and I was able to use this information to streamline my out-of-stock management and raise my store's overall efficiency.


2. Improving the Customer Experience

By informing your customers about product availability, back-in-stock emails enhance the shopping experience at your store. Clients are more likely to feel valued and appreciated if they know you're making every effort to make a product available to them, so this practice can strengthen your relationship with clients and foster trust.

Example

Through client feedback, I was able to confirm that back-in-stock emails improved the customer experience at my store. After receiving a back-in-stock email, one of my customers reached out to express their appreciation for the quick update, sharing how happy they were with the notification. This interaction not only led to a sale but also to a devoted consumer who will probably shop at my store again in the future.

» Here are more ways to improve customer experience and improve your Shopify store



3. Boosting Customer Retention

Shopify email alerts for when a product is back in stock also help foster customer loyalty, improving your Shopify store's customer retention rate. By notifying customers about product availability, you demonstrate that you continually value their business and are committed to meeting their needs. This helps reinforce the customers' decision to shop at your store.

Example

By checking customer comments, I found out that one regular customer was delighted with their back-in-stock notification because it allowed them to shop again at my store as they had previously done. This experience not only resulted in a sale but also a loyal customer who will likely keep purchasing my store's products.


4. Attracting New Customers

Back-in-stock emails can help bring in new clients by enhancing your brand's reputation and dependability. Prospective clients are more likely to trust your store and consider making a purchase when they see you're actively refilling popular items, so this approach can enhance sales leads and customer acquisition. What's more, this will give a favorable first impression of your store just as much as an appealing visual design.

Example

Reviewing sales data after sending out back-in-stock emails for a popular product helped me notice a surge of new customers purchasing that product. This meant not only that my store got new sales but also potential long-term customers.


5. Growing Your Email List

Finally, back-in-stock emails can help you expand your email database and gather additional client information to improve your store's future performance. When signing up for a back-in-stock notification, clients provide you with their email addresses, which you can leverage for upcoming marketing campaigns. This will also help you identify the products with high customer demand and use that information to better manage your inventory.

Example

After sending back-in-stock emails, I was able to determine exactly which product was most well-liked and focus my efforts on managing it. In addition to a rise in revenue, this strategy brought me new email sign-ups from customers who were drawn to the product, growing my email list for future marketing campaigns.

» Here's how to craft and automatically send out-of-stock emails



Back-in-Stock Email Examples

Here are some back-in-stock email samples that have effectively brought customers back to the store. These examples will inspire you for your next email campaign.

Example 1

Subject Line: Good news, the [Product Name] is back in stock!

Hello [Customer's Name],

We know how much you love our [Product Name], and we're excited to tell you it's back! Don't wait too long—it could sell out again.

Follow this link to purchase it right now.

Thank you for shopping with us,

[Your Name] [Your Position], [Your Contact Information]

Example 2

Subject Line: It's Here: Your Awaited [Product Name] is Back in Stock

Dear [Customer's Name],

You asked, and we listened. The much-anticipated [Product Name] is finally back in stock and ready to be a part of your collection.

Don't miss out this time! Click here to buy it immediately.

For any queries, feel free to contact us at [Contact Information].

Best, [Your Name] [Your Position]

A crucial tip to remember is to use Shopify's analytics to track the effectiveness of these emails. Analyze open rates, click-through rates, and conversion rates to improve your back-in-stock email strategy continuously.

» Here are the best email marketing apps and tips you can use in your back-in-stock product emails



Streamline Your Stock Management With Egnition

To enhance your store's back-in-stock notification strategy, it's critical to streamline your stock management procedure first. One of the best Shopify apps you can use is Egnition's Out-of-Stock Police. This app will help automate your stock management and provide real-time data insights for better decision-making, ensuring your inventory is constantly updated and your store is on the right growth track.

Best for effortlessly managing out-of-stock items in your Shopify store
Out-of-Stock Police Shopify App Banner

Out-of-Stock Police

Shopify store owners: Manage inventory with ease

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Launched

2017


Customer support

24/7 availability


Free trial

7-day free trial


Automated workflows

Save time with seamless processes

Out-of-Stock Police by EGNITION is a powerful tool designed to optimize and automate the management of out-of-stock items in your Shopify store. The app ensures a streamlined process, automatically pushing sold-out products to the bottom of collections or hiding them until restocked.

Out-of-Stock Police offers a straightforward interface, though setup may take a little time for automated workflows. Its natural integration with Shopify and available customer support make it an excellent choice, especially for beginners.

  • Push sold-out products in collections automatically in real-time.
  • Hide out-of-stock products the smart way to keep organic traffic.
  • Receive low-stock and out-of-stock notifications to your email or in-app.
  • Export and download low-stock and out-of-stock products for re-stock planning.
  • Improve SEO and generate more assisted conversions with out-of-stock products.

Free plan available for up to 49 products.

Easy-to-use interface for efficient inventory management.

Customized sorting rules for tailored product displays.

Automated workflows to save time and effort.

Boosted SEO performance for increased visibility.

Can have a slight learning curve.



Creating a Shopify back-in-stock email is simple and effective for enhancing customer retention and sales. By notifying customers when out-of-stock products become available again, you not only enhance their satisfaction but also expand your email list.

Out-of-Stock Police

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