How can AI be used to automate customer support and handle FAQs on Shopify?

Asked 7 months ago

How can AI be used to automate customer support and handle FAQs on Shopify?

Chris Best

Saturday, July 29, 2023

Automating customer support and handling FAQs using AI on Shopify can greatly improve efficiency and customer satisfaction.

Here are 3 ways AI can be used to accomplish this task:

  1. Use AI-powered chatbots on your Shopify store to handle a significant portion of customer queries in real time.
  2. Implement automated email responses to answer repetitive, frequently asked questions.
  3. Offer a dynamic knowledge base with AI-recommended articles and guides.




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